Every companies’ strategy mentions owning the full customer relationship as a key goal. The thinking goes somewhat like this. We have identified a customer need in a super specific niche area inside a large industry vertical. Once we acquire this customer for this super specific need, we want to continue serving them and building a […]
The anti-pattern I’d like to explore today is what I affectionally call the head of problem aka senior’itis. In my experience, this is the factor in org design that increases burn and bureaucracy. This anti-pattern is lethal for companies. It starts off quite innocently. Let’s assume you are the CEO at the early stages of […]
The anti-pattern I’d like to explore today is the Ponzi roadmap. It usually starts with the best of intentions but has extremely harmful effects as a company scales. When a company is in the initial stages and has a small engineering and product team the planning model that emerges is what I call the pooled […]
RPA, if you haven’t heard about it yet, you will pretty soon. So what is it? Here is a video from IBM
Product management is the new hotness. I regularly get asked advice on how to become a product manager. What follows are some tips!
Nothing is more responsible for the good old days than a bad memory – Franklin Pierce Adams We’ve all read about how culture eats strategy for lunch. The internet is jam-packed with a million blog posts on the superficialities of culture. Its time for some inside baseball with some actual actionable things to watch out […]
It’s been 10 years since the 2008 financial crisis. Astute observers will correct me and point out that the crisis actually started in early 2007 when the Bear Stearns High-Grade Structured Credit collapsed. This was the first collapse of a hedge fund that was loaded up to the gills with subprime CDO’s. If you were following […]
I just finished reading the book Thinking in bets by Annie Duke. I highly recommend this book if you want to understand how to make better decisions. She talks about this amazing concept called resulting that blew my mind. In her own words …was a victim of our tendency to equate the quality of a […]
Human beings crave certainty and in the world of product management it translates to “estimates of value”. Product managers have to make tradeoffs regularly on what initiates to work out next. At a certain stage of the company the need for “formal estimates of the value of doing X” will kick in, otherwise, how do […]
A thought experiment on the sort of fintech experiences and products we’d want as consumers in the distant (or near) future. The thought process is structured as a conversation between an older father and an adult son. Italics is the dad. So son, hows your financial life going? Everything under control? Oh, Fiona’s got it […]