The one thing that demonstrates greatness

I’ve been really fortunate over my career to be in companies that were experiencing tremendous growth. As companies grow, hiring and getting the right team in place is important, multiple interviews and mistakes later I’ve landed on one key insight, one thing that I look for

creating playbooks > following playbooks

What is a playbook?

I define playbooks broadly as a set of processes, principles, required behaviors, and measures that lead to a repeatable outcome. A playbook is structured and is the key enabler for scale in the problem area of your choice. Problem: Hiring, figure out your playbook. Problem: User acquisition: figure out your playbook. Problem: High-velocity product delivery: figure out your playbook. Continue reading “The one thing that demonstrates greatness”

Practical tips for accountability in product teams

Accountability is a fascinating topic. The textbook definition is “the quality or state of being accountableespecially: an obligation or willingness to accept responsibility or to account for one’s actions”. While a lot has been written about individuals, I’ve found in my experience, the actual mechanics of how to think about team accountability for product teams, pretty lacking. This post is an attempt to describe the framework that has been useful for me. A few of these tips are borrowed from the great executives I’ve had the pleasure to work with and a few are homegrown. Hopefully, this helps somebody who is just starting out or well into their manager/team leader journey.

Continue reading “Practical tips for accountability in product teams”